The Consultancy Group’s transformation business are seeking an S/4HANA Functional Consultant with high EQ and personality to provide on the ground support at a manufacturing client in a designated region. Specific technical S/4HANA experience in the manufacturing sector is required. This will involve building relationships and trust with factory leads, solving user pain points before they log issues in tickets, provide training where appropriate to key and power users, and troubleshooting high-priority incidents alongside remote solution architects. Principally, this candidate will be responsible for building a close connection between each factory they visit and the global IT organisation and ensure users are happy in the system.